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Our Policies


Guests under the age of 18 may enjoy selected treatments but they must be accompanied to PURE Health and Beauty by an adult, and all guests under the age of 18 must bring a signed guardian consent form.

Please alert your therapist for the following contra-indications:

  • high blood pressure or heart conditions 
  • recent surgery 
  • muscle or joint injuries 
  • allergies to products 
  • pregnancy, epilepsy and diabetes 
  • any medical conditions 

Cancellations

  • 24 HOURS advance notice is required for Cancellations and rescheduling. If this is not adhered a treatment fee will be charged
  • In a spirit of mutual respect we kindly request punctuality late arrival will result in a reduction of treatment whilst the full treatment fee will apply.  
Health Spa Guide Vouchers
  • Only valid on treatments
  • Health Spas Guide vouchers  need to be used in full otherwise the remaining balance of the health spas guide voucher will be forfeited.
  • When claiming a Health spas guide voucher you need to quote the voucher number on making the booking. The voucher needs to be given before your treatment commences.

Packages

  • Packages cannot be split up
  • Discounts cannot be used on packages
  • Pakages cannot be altered
  • All package times are estimates

Health Spas Guide Voucher

  • Only valid on treatments
  • Health Spas Guide Vouchers need to be used in full. If not, the remaining balance of the Health Spa Guide Voucher will be forfeited.

 

Pure health and beauty day spa gift vouchers

  • Are available for a year from date of issue
  • Cannot be exchanged for cash
  • No discounts (10% discounts leaflet, monthly specials etc) are allowed when purchasing a Pure Health and Beauty gift voucher.

Monthly Specials

  • Cannot be purchased as a gift voucher
  • Each monthly special is subject to certain terms and conditions
  • Is only valid for the dates specified.
  • Cannot be used in conjunction with any other special offers or discounts

Payment Methods

  • As payment for services or retail, we currently accept Visa and Master credit/debit cards, and cash. Sorry, but we do not accept cheques.

Prices are subject to change without prior notice.